Beyond Tote Rentals
Rental Agreement
This agreement describes the responsibilities that apply when renting totes and related equipment.
Effective date: July 11, 2026
Rental Period
The rental period starts on the confirmed delivery or customer pickup date and ends on the confirmed return or pickup date. Extensions require approval and may result in additional charges.
Ownership
All totes, dollies, lids, and accessories remain the exclusive property of Beyond Tote Rentals at all times.
Delivery and Pickup
The customer must provide safe, reasonable access for delivery and pickup. Rental items should be empty, reasonably clean, nested or stacked as instructed, and placed in the agreed pickup location. Failed pickup caused by unavailable or inaccessible equipment may result in additional charges.
Safe Use
Customers must follow weight limits, use safe lifting practices, keep lids properly secured, and avoid using damaged equipment. Totes must not be used as steps, seats, ladders, flotation devices, or for transporting people or animals.
No Moving Services
Beyond Tote Rentals does not move customer belongings. We supply rental totes and related equipment only. The customer is solely responsible for packing, carrying, loading, transporting, unloading, and unpacking all belongings.
Late, Missing, or Damaged Equipment
Late equipment may continue to accrue rental charges. Missing or irreparably damaged items may be charged at the then-current replacement cost. Customers should report loss or damage promptly.
Condition on Return
Equipment must be returned empty and free of food, liquid, trash, hazardous material, excessive dirt, adhesive residue, paint, and strong odors. Additional cleaning charges may apply when unusual cleaning is required.
Risk and Indemnity
The customer assumes responsibility for the equipment and its use during the rental period. To the extent permitted by law, the customer agrees to reimburse Beyond Tote Rentals for losses or claims arising from the customer's misuse, prohibited use, or violation of this agreement.
Saved Payment Method, Extensions, and Equipment Replacement
By completing checkout, the customer authorizes Beyond Tote Rentals and its payment processor, Stripe, to securely save the payment method used for the booking. Beyond Tote Rentals does not store or have access to the full card number.
The saved payment method may be used only for: (1) rental extensions approved or requested by the customer; and (2) documented replacement costs for equipment that is missing, not returned, or damaged beyond normal wear and tear.
- Missing or destroyed moving tote: $12 per tote
- Missing or destroyed dolly: $40 per dolly
Normal scratches and ordinary wear are not charged. Equipment charges are reviewed before processing. Receipts are sent to the customer. Some payments may require the customer to authenticate or complete payment through a secure Stripe page.
Rental extensions are subject to inventory availability. The pickup date is not changed until the extension payment is successfully completed.