Beyond Tote Rentals
Privacy Policy
This policy explains how we collect, use, protect, and share information when you use our website or rental services.
Effective date: July 11, 2026
Information We Collect
We may collect information you provide when you request a quote, make a reservation, contact us, or use our website. This may include your name, email address, telephone number, delivery and pickup address, rental dates, package selection, messages, and transaction details.
Payment card information is handled by the payment processor used at checkout. We do not intend to store complete payment card numbers on our website.
How We Use Information
We use information to process reservations, coordinate delivery and pickup, communicate about rentals, issue receipts, provide customer support, prevent fraud, maintain business records, and improve our website and services.
Cookies and Website Data
Our website may use cookies, analytics tools, and similar technologies to remember preferences, understand website use, and support booking or payment functions. Your browser may allow you to limit or block cookies.
How We Share Information
We do not sell personal information. We may share information with service providers that help us operate the business, including booking, payment, email, hosting, analytics, and delivery-support providers. We may also disclose information when required by law or when reasonably necessary to protect customers, the business, or the public.
Data Retention and Security
We retain information only as long as reasonably needed for rentals, accounting, legal compliance, dispute resolution, and legitimate business purposes. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your Choices
You may request access to, correction of, or deletion of personal information by contacting us. Certain records may be retained when required for legal, accounting, fraud-prevention, or contractual reasons.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 through the website.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date shown above identifies the latest version.